Social Media for Businesses

The Role of AI in Social Media Marketing

The Role of AI in Social Media Marketing

Launched in November 2022, by January 2023 ChatGPT had gained 100 million active users, setting the record for the fastest-growing platform in history1. Artificial Intelligence has become a buzzword that has taken centre stage in most tech conversations this past year. But what does AI really mean and what role will it play in shaping […]

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Social media for Customer Service and Brand Development

Unleashing the Power of social media: Customer Service and Brand Development

In today’s fast-paced digital world, social media has emerged as a critical tool for businesses to engage with their customers and build their brands. According to NapoleonCat, as of June 2023, the number of active social media users in Trinidad and Tobago was 1.10 million1. This article delves into the multifaceted benefits of using social

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Interesting content creation ideas for Social Media Marketing

Interesting content creation ideas for Social Media Marketing

Digital content creation is the process of developing and sharing valuable and engaging material across various digital platforms, such as social media, to attract and connect with the target audience. In the realm of social media marketing, content creation plays a vital role in building brand awareness, engaging users, and driving business growth. The number

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How to create engaging Social Media posts

How to create engaging Social Media posts

In today’s digital age, social media has become an integral part of our lives, shaping the way we connect, communicate, and consume information. It has transformed into a dynamic platform where businesses, influencers, and individuals strive to captivate audiences, cultivate communities, and drive meaningful interactions. In Trinidad and Tobago, Facebook is the most popular social

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What is Social Media Commerce & why you should care

What is Social Media Commerce & why you should care?

Instagram is a popular platform for B2C social commerce while Facebook is a popular choice for small B2B sales. If you have a business and want to ensure that you are leveraging all available online channels to generate revenue, then you should look more closely at social media commerce. Globally, social media commerce generated around

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Best Practices for Social Media Marketing in 2021

Best Practices for Social Media Marketing in 2021

Facebook was the most visited social media website in Trinidad and Tobago for the year 2020, accounting for over 50% market share. In second place was Pinterest (27%), followed by Facebook-owned Instagram (9%) [1].  Social media and digital marketing are powerful channels for businesses to generate sales, increase online visibility, and find new audiences. However,

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