Account Manager

The Role:

The Account Manager will oversee and be directly involved in conceptualisation and management of digital media strategies for clients/partners.

This is a management position that entails supervising and training other team members and new hires; serving as the liaison between clients, the production team, and other company representatives. It also involves owning and handling the day-to-day execution and management of campaigns and projects.

The Tasks:

  • Active participation in the client projects to learn and understand clients’ needs and goals pertaining to a digital media strategy, particularly measurable objectives, research and budget forecasting to achieve clients’ goals
  • Serve as strategic counsel to clients and colleagues for all digital media production projects. This includes websites, apps, social media and online advertising campaigns
  • Develop long-term plans and execute recommendations for clients
  • Organize planning and status meetings internally and with clients on a regular basis to keep projects on track
  • Set deadlines for tasks and see that they are completed
  • Manage monthly client invoicing and reconcile clients’ media buy and spend
  • Review/edit suggested media strategies
  • Monitor campaigns through third party management software
  • Train new and existing  team members
  • Attend and present at monthly management meetings, weekly staff meetings and project reviews
  • Assist in pitching for new business. This includes the development of proposals that speaks to clients’ needs

Entry Requirements:

  • Advertising Agency or project management experience preferred
  • Strong familiarity with digital media marketing and advertising
  • A degree in Business Administration and/or Marketing or the equivalent in work experience
  • Excellent command of the English Language both written and oral
  • A motor vehicle in good working order
  • Must demonstrate a problem-solver mentality; ability to anticipate and think critically; always seeking to improve oneself or internal systems & processes